Privacy Policy

Op Shop Hopper respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and protect the information you provide when you use our website and booking form.

What information we collect

When you interact with our website, we may collect:

  • Your name, email address and phone number (when you complete our booking or contact form).

  • Any other information you choose to share with us in your message or booking.

  • Basic usage information (such as site traffic and performance data) through Squarespace analytics and cookies.

We do not collect or store payment details on this website.

How we use your information

We collect your personal information so we can:

  • Confirm and manage your booking.

  • Respond to your enquiries.

  • Send you important updates about your booking or our tours.

  • Improve our website and services.

We will only use your personal information for the purposes for which it was provided, unless otherwise permitted by law.

Sharing of information

We do not sell or rent your personal information.
We may share your details with trusted service providers (such as our website host Squarespace or email services) solely for the purpose of running our business. These providers may store information overseas (for example, in the United States).

Access and correction

You have the right to request access to the personal information we hold about you, and to request corrections if you believe it is inaccurate. To do so, please contact us using the details below.

Complaints

If you have any concerns about how your information has been handled, please contact us. We will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Security

We take reasonable steps to protect your personal information, including through the use of secure systems and trusted third-party providers. However, no data transmission over the internet can be guaranteed as completely secure.

Contact us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

📧 hello@opshophopper.com.au
📞 0434 118 545